Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss, we want to make sure both you and your cleaning professionals are happy!
- We cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)
- No Lifting or moving heavy items (Refrigerator, Stove, Tables, Furniture, etc.)
- No moving vases, hung pictures, or other delicate items.
- Cleaning any item or area that cannot be safely reached using telescopic cleaning tools. If your home requires cleaning of any kind beyond the limits of these tools, we will contact/refer an outside service for you.
- Removing excessive pet hair from upholstery. While our Deep Clean option does include vacuuming furniture, our cleaning professionals have found that guaranteeing the removal of excessive pet hair from upholstery is too time consuming to be economical, and they are never satisfied with the end result. However, they will do their best, and we hope our clients will understand the effort taken.
- Cleaning Exterior Windows
- Removing strong odors (mold, animal waste, smoke, etc.)
- Cleaning Dishwashers and Washing Machines
- Cleaning Light Bulbs
- Cleaning Rodent/Insect Infested Homes
- Removing excess paint from surfaces
- Post-Construction Cleaning
- Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)
- Heavy marks/stains on walls, baseboards, other painted surfaces due to potential damage to paint.
